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Ôsalé swimwear

Shipping & returns

Shipping

We aim to despatch all orders within 1 working day.

Please note: all orders placed on the weekend

will ship the following business day.

UNITED KINGDOM

 

Tracked with signature

1-2 working days

£7.00

Complimentary shipping over £150

EUROPE

International tracked & signed

5-7 working days 

£18.00

Complimentary shipping over £200

*Taxes/ Duty included on orders over £200 only.

**Exempt Countries where DUTY/VAT is due on arrival: Malta, Norway, San Marino, Ceuta

Any additional charges for customs clearance must be borne by the recipient. Please contact your relevant

authority for more information on the rates.

UNITED STATES

6-7 working days

£35.00

Complimentary shipping over £300

*Taxes/ Duty included on orders over £200 only.

Please consider the shipping address you provide; a signature will be required for delivery during normal business hours. We will need your email address and working telephone number to avoid any delays.

Please note Ôsalé cannot take any responsibility for delays made by couriers or customs. Once the package leaves our warehouse there can occasionally be an unexpected delay. If you miss your delivery, the courier will attempt the delivery again the next day. By making a purchase you agree with our Terms & Conditions.

Ôsalé in based in London, England.

EXCHANGES - UK

We will send out exchanges free of charge.

But currently do not cover cost of returning original item.

UK ONLY.

Returns

We do not currently offer free returns.

To make a return or exchange please drop us an email at :

hello@osale-plage.com

with your full name and order number along with the reason for return

and we will send you the address for returns.

We recommend re-using the original packaging and using a *signed for/tracked service.

*We are not responsible for any returns that go missing.

 

Items must be returned in perfect condition with swing tags

and hygiene liners attached for a full refund.

 Please return within 14 days from date order received.

 

Once we have received the items, and the return is accepted, a refund will be

processed to the original form of payment. Please note this can take up to 10 business days. 

 

For sanitary reasons please try on swimwear bottoms over

underwear. 

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