ORDERS PLACED 18th MAY - 24th MAY
Our little Ôsalé Team will be in Ibiza shooting our Summer 2025 Campaign and unable to ship any orders that week, orders placed during those dates will be shipped on 28th May.
Shipping & returns
ORDERS PLACED 18TH-24th MAY
Our little Ôsalé Team will be in Ibiza shooting our Summer 2025 and unable to ship any orders that week, orders placed during those dates will be shipped on 28th May.
For UK orders, we will ship all orders placed during those dates using next day delivery by 1PM so you should receive by 29th May .
ALL ORDERS PLACED OUTSIDE THESE DATES, SHIPPED AS USUAL:
We aim to despatch all orders within 1 working day.
Please note: all orders placed on the weekend
will ship the following business day.
UNITED KINGDOM
Tracked with signature
1-2 working days
£7.00
Complimentary shipping over £150
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EUROPE
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International tracked & signed
5-7 working days
£18.00
Complimentary shipping over £200
*Taxes/ Duty included on orders over £200 only.
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**Exempt Countries where DUTY/VAT is due on arrival: Malta, Norway, San Marino, Ceuta
Any additional charges for customs clearance must be borne by the recipient. Please contact your relevant
authority for more information on the rates.
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UNITED STATES
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6-7 working days
£35.00
Complimentary shipping over £300
*Taxes/ Duty included on orders over £200 only.
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Please consider the shipping address you provide; a signature will be required for delivery during normal business hours. We will need your email address and working telephone number to avoid any delays.
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Please note Ôsalé cannot take any responsibility for delays made by couriers or customs. Once the package leaves our warehouse there can occasionally be an unexpected delay. If you miss your delivery, the courier will attempt the delivery again the next day. By making a purchase you agree with our Terms & Conditions.
Ôsalé in based in London, England.
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Returns
We do not currently offer free returns.
To make a return or exchange please drop us an email at :
with your full name and order number along with the reason for return
and we will send you the address for returns.
We recommend re-using the original packaging and using a *signed for/tracked service.
*We are not responsible for any returns that go missing.
Items must be returned in perfect condition with swing tags
and hygiene liners attached for a full refund.
Please return within 14 days from date order received.
Once we have received the items, and the return is accepted, a refund will be
processed to the original form of payment. Please note this can take up to 10 business days.
For sanitary reasons please try on swimwear bottoms over
underwear.
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